Frequently Asked Questions (FAQ)

I can't upload my photo to my tilllate.com member page even though its in the correct jpg format. What am i doing wrong?

1) The most common problem is that the picture size is too big. To fix this right click on the photo and view the properties where the file size should be easy to see. If the file is larger than 100kb or over 1mb you must reduce it in order to upload it onto tilllate. If you can't do it yourself ask a friend who knows how to save it as a smaller file.

2) Make sure the photo is a Jpeg format. Sometimes when you take a photo from your digi-cam to the computer it doesn't automatically save to jpg. If this is the case convert the file and save as a Jpeg then try to upload again.

If you check both of these things you should have no problems up loading your own photos!